Post-Operative Pain App (P.O.P.)
Dr. Michael Leu submitted an idea for a pain management app to the 2016 Microsoft Hack-for Good. This idea was selected and over the course of one week a team of Microsoft employees coded a very rough prototype. SCH e-Health team committed to internal development of app. Tonsil and adenoidectomy (T&A) surgeries are the 2nd largest volume procedure in the Otolaryngology department. Team would like to provide families with a digital tool that provides pain medication tracking and reminders as well as education regarding post-operative care. The pilot will be conducted with patients having T&A procedures at Bellevue Surgery Center (higher volume, throughput process, ease of implementation, engagement with parents, more uniform in complexity).
Pilot Goals
- Understand the typical post-op pain pattern.
- Quantify how much pain medication is needed.
- To keep patients safe from overuse of opioids via pain management education and tracking (long term goal).
- Educate families on what to expect as normal side-effects after surgery.
Findings & Reach
Measured: |
Result: |
Conclusion/Comments: |
---|---|---|
Duration of Pilot |
3/6/2018 to 2/25/2019 |
Extended pilot to reach >150 downloads per a mid-pilot meeting |
# of T&A surgeries performed |
701 |
Based on EHR data |
# of downloads |
172 = 24.5% conversion |
This cannot be decisively concluded because we cannot be certain that every surgical patient was offered the app nor can we be certain every download was a part of our population |
Highest area of usage |
# times pain medication logged: 4000 |
Predominantly Acetaminophen and Ibuprofen |
Most frequently viewed education |
Pain & Comfort: 450 views |
Pages far more popular than PDFs or videos |
Median length of engagement |
4 days |
Our data was on pain curve and medication use skewed due to lack of standardization in use duration |
Conclusions
- Parents watched videos & read content early in post-op period.
- Opioid use and pain curve not assessable:
- Limited knowledge collected because uncontrolled use of app.
- No single individual matched the expected pain curve.
- Key requests from parents include single sign on, push notifications with alarm for medication administration.